Privacy Policy

1. Information We Collect

Depending on how you interact with our website and services, we may collect:

• Contact and personal details: Your name, email address, phone number, and date of birth.
• Intake information: Any photo you upload and information you choose to share about your well-being, session goals, or preferences.
• Appointment details: Your selected service, appointment date and time, and communication preferences.
• Communications and consent: Information you provide when contacting us, along with your communication choices and any texting consent you provide.
• Website usage information: Information such as your IP address, browser type, and interactions with our website, collected through Squarespace and any enabled analytics tools.

2. How We Use Your Information

We use your information to:

• Schedule and manage your appointments.
• Prepare for your session and understand your stated goals.
• Respond to your questions and requests.
• Send booking confirmations, reminders, scheduling updates, and follow-up communications.
• Record and honor your communication preferences.
• Understand and improve our website and services.

We do not sell or rent your personal information, or share it with third parties for their marketing purposes. Service providers may process information to support our services, as described below.

4. Data Storage & Security

We use third-party platforms, including Squarespace, Acuity Scheduling, Stripe, and LinkedPhone, to support our website, scheduling, payment processing, and communications. Information may be stored and processed within these platforms.

We take reasonable steps to protect your information against unauthorized access or disclosure. However, no method of online transmission or electronic storage is completely secure.

Intake forms may contain sensitive personal information you voluntarily share about your well-being. Please limit your responses to information relevant to your session and avoid uploading medical records.

Our services are not intended to diagnose, treat, or manage medical conditions.

5. Cookies & Analytics

Our website may use cookies and analytics tools, such as Squarespace Analytics, to support site functionality and understand how visitors interact with our content.

You can manage or disable cookies through your browser settings and, where available, the website’s cookie preferences. Disabling certain cookies may affect website functionality.

6. Your Choices & Requests

You may contact us to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your information.
• Update your communication preferences.
• Withdraw your consent to receive text messages.

To submit a request, email drlaura@eunoiaenergyhealing.com. We may need to verify your identity before responding. Certain information may need to be retained to meet applicable legal or recordkeeping obligations.

7. Third-Party Services

We use the following providers to support our services:

• Squarespace: Website hosting and related tools.
• Acuity Scheduling: Appointments and intake forms.
• Stripe: Payment processing.
• LinkedPhone: Business phone and text communications.

These providers process information needed to deliver their respective services, subject to their privacy policies.

Our website may also link to external websites or services. Their privacy practices are governed by their own policies, which we encourage you to review before sharing information.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or information practices. Updates will be posted on this page with a revised effective date.